Customer Satisfaction

Online customer survey

To help us improve our innovative products & services, performance and customer satisfaction, we would be delighted to receive any feedback you may have regarding your experiences with us.

Our online survey will only take a few minutes to complete, any information provided will not be passed onto third parties.

Please select your answers from the drop-down menus, below each question.

	Company Name:
	Contact Name:
	Position:
	E-mail address:

1.	Enquiry Source:	Please indicate your preferred source of information used when searching for possible equipment suppliers.

2.	First Impressions:	Based on your experiences how would you rate the overall service and expertise provided by our company?
	Additional Comments:

3.	Site Survey:	Was a site survey carried out to establish your requirements? Yes No
	Additional Comments:

4.	Quotation:	What was the overall impression of your quotation?
	Additional Comments:

5.	Demonstration:	Did you have a demonstration machine from Carrylift? Yes No
	Additional Comments:

6.	Purchasing:	Were there any factors that influenced your buying decision? Yes No
	Additional Comments:

7.	About Us:	We are particularly interested in any comments you may have, especially regarding our products and services listed below: Sales Service Administration Product Range & Availability Operator Training Delivery Time Communication

8.	About Us:	If you have any further comments or suggestions that could help us to improve our customer satisfaction, please add them below:
	Additional Comments:

Thank you for completing our survey, if you would like to be contacted by a member of our team please tick here or alternatively call us on: 01695 455 000.
	Please enter the code you see in this box: